Yamaha Recognized Again for Excellence

 

Yamaha Recognized Again for Excellence in Customer Satisfaction

NMMA’S CSI AWARD IS THIRTEENTH CONSECUTIVE FOR YAMAHA MARINE

Marine Group announced on September 30, 2014, that the National Marine Manufacturers Association (NMMA®) has again recognized Yamaha with a CSI Award for excellence in customer satisfaction in the Outboard Engine category. This year’s award is the thirteenth consecutive, an achievement no other outboard manufacturer can claim.

CSI_trophies_largeIn addition, Yamaha’s boat companies Skeeter® and G3® Boats received awards. Skeeter was recognized in the Fiberglass Outboard Boat category. G3 Boats was recognized in two categories: Aluminum Outboard Boats and Pontoon Boats.

“Customer satisfaction is the result of great teamwork,” said Ben Speciale, President, Yamaha Marine Group. “The CSI Award is a great honor for Yamaha and we share this recognition with our boat builders and dealers and thank them for their diligence in keeping our customers consistently satisfied.”

NMMA® launched its Marine Industry CSI Award Program in 2001 to provide boat and engine manufacturers with an independently measured, cost-effective tool to help improve customer satisfaction in the boating industry. The program allows participating manufacturer companies to monitor customer satisfaction on an ongoing basis and to create benchmarks in the industry.

The National Marine Manufacturers Association (NMMA®) is the leading association representing the recreational boating industry. NMMA® member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters in the United States. The association is dedicated to industry growth through programs in public policy, market research and data, product quality assurance and marketing communications.

Yamaha Marine products are marketed throughout the United States and around the world. Yamaha Marine Group, based in Kennesaw, Ga., supports its 2,000 U.S. dealers and boat builders with marketing, training and parts for Yamaha’s full line of products and strives to be the industry leader in reliability, technology and customer service. Yamaha Marine is the only outboard brand to have earned NMMA’s C.S.I. Customer Satisfaction Index award every year since its inception. Visit www.yamahaoutboards.com.

 

###

This document contains many of Yamaha’s valuable trademarks. It may also contain trademarks belonging to other companies. Any references to other companies or their products are for identification purposes only, and are not intended to be an endorsement.  NMMA is a registered trademark of National Marine Manufacturer’s Association, Inc.

 

Original Source Yamaha Outboards.com

Real Estate

discoveries, legends, grave robbing, highest bidder, buried treasure, lost historical items

History Being Sold to the Highest Bidder

  History Being Sold to the Highest Bidder by Amy Lignor   For the longest time, scientists and archaeologists have been confused and bemused by various discoveries … [Read More...]

More Posts from this Category

Travel

bootlegging industry, caves, Bunker Palace, NORAD, summer vacation ideas, Seattle Underground, Wieliczka Salt Mine, Underground Great Wall

Vacations…Underground

  Vacations…Underground by Amy Lignor   There are millions of spots to visit and sites to see around the world when it comes to vacation time; however, there are … [Read More...]

More Posts from this Category

Entertainment

Rupture, Film Review by Kam Williams, Noomi Rapace, mindbending, sci-fi thriller

Abductee Seeks to Escape Kidnappers in Mindbending Sci-fi Thriller

  Rupture Film Review by Kam Williams Abductee Seeks to Escape Kidnappers in Mindbending Sci-fi Thriller Renee (Noomi Rapace) was leading an unremarkable existence in … [Read More...]

More Posts from this Category