Building a Relationship with BAM Brands
by Harmony Nolan
The Return On Investment (ROI) that a company is focused on is much like the brass ring; it is the only measurement that a business needs to better understand their expenses versus their sales.
BAM Brands, however, is not only a company that has made a success with franchises, but they have also seen financial growth for all of their franchises because of customer service. This is where the ROR factor comes into play.
ROI is the investment of time and money. This is basic dollars and cents. The PR, the franchise operation, the local marketing, mobile apps – these are the investments that the company makes in order to get that franchise off the ground. But there is one thing that can not be forgotten. It won’t matter if your company has the greatest product or service in the world – if you’re bad at customer service, you simply fail.
BAM Brands’ companies: MassageLuXe, FaceLuXe, The TAN Company, Spray La Vie, and Xist Fitness all have their benefits. They all provide their own services and have become leaders in their niche markets. The self-tanning industry would be extremely poor if The TAN Company had not been created. Same with the world of cosmetics, facials and massages; MassageLuXe and FaceLuXe have brought a rejuvenation to those industries all because they put in the investment of time.
BAM Brands believes that building a relationship with the customer is the only way to be successful and maintain that success. If a happy client base is formed, the clients come back. Again, another very simple premise. If a client isn’t happy they walk out the door to the competition.
Beginning a business relationship is the same as with any other relationship. Trust, loyalty, honesty – all of that has to be proven. Strength and quality of products, skilled employees, and content given out to the customer that allows them to know all the industry news is also important. With good content and great social marketing, that customer is no longer A client, they are THE client. With this attitude, BAM Brands has become the top of the charts, so to speak, in the various industries their franchises represent.
The standard definition of ROR is the value accrued by a person or brand due to nurturing a relationship with their customer. Whereas ROI is dollars and cents, ROR will only be seen over time. It can only be measured through reviews, recommendations – basically, the praise of a company’s customer base. And the feedback for BAM Brands companies is phenomenal.
Relationships are formed when people begin to share those tweets, repins, videos, etc.. This makes ROR a far more priceless asset when building a brand and keeping it in front of the public eye.
‘5 Star’ services are always provided when you walk into an Xist Fitness gym, and the beauty and serenity of a MassageLuXe is always waiting for the customer to enjoy. Every benefit that the company claims on their website is there and available. There is no contracts with small writing or membership fees or leaving you in a waiting area until they decide to come get you. All BAM Brands companies supply immediate customer satisfaction. There are highly skilled workers and experts in their field that answer the questions asked, with no hiding behind a curtain trying to fool the client.
The ‘Me’ generation has grown; social media has made it so that every consumer now believes that they should be the one heard – all the time, no matter what. They want a company to take them seriously. And if the company is just practicing the same old marketing tricks, they will see right through it.
The consumer is the master where BAM Brands is concerned. Their audience is always focused on, making sure that they learn their customer’s likes and dislikes ASAP.
Note to Consumers: BAM Brands offers the relationship you want. For fitness, tanning, massage, facials – you name it – head to the BAM Brands website and find out all there is to know about the company!
Source: Baret News Wire